My family and I just visited the Hotel this past month. On the internet, the hotel looks grand but in reality it isn't. It looks like any other nonluxury hotel. The hotel has its good and bad points and here they are:
Good Points: * The hotel staff is friendly from the receptionist to the bellman. * The location is very good; just ...
They sent me to my room at check-in with key-cards that did not work so I'm standing in the hallway with all my bags waiting for them to come open the room, the front desk clerk has me on hold on my cell phone the whole time and never even comes back to the phone. then after check-out the next day they put a charge of $250.00 on my card because ...
The hotel room per night is $279 with AAA discount. It doesn't offer continental breakfast and the rate is too high compares to Casa Del Mar and other near by hotels that at least offered continental breakfast. The hotel is not right on the beach like you've seen on the internet. You would have to cross a busy traffic street to get to ...
I was delighted with the property & staff and great location. The rooms have all been renovated and are very comforable with amazing ocean views. The staff was polite and professional. Prior to my visit I was a bit aprehensive after reading some other negative reviews, and I'm glad I took my friends advice and ignored the negative comments.
HIGHLY RECOMMEND THIS PROPERTY!!!
3 of 3 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Great place to stay
By A Yahoo! Contributor, 05/11/08
I liked the price, the location, and the down-to-earth friendly staff. I used to stay at a the Montecito Inn, but it was getting tired and noisy. Found this hotel on internet. They had a great deal where I got $25 gas cards every night I stayed. I stayed 4 nights. $100 in gas...free breakfast every day..very comfortable bed, large flat screen ...
4 of 6 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Don't bother, I certainly won't again
By A Yahoo! Contributor, 05/06/08
Our room service food was raw and the only reason they picked up the tray of dirty dishes from a late night snack was because we ordered breakfast. Our breakfast dishes sat outside our room until 6 p.m. Saturday night and were only picked up after we called and asked if that was a normal practice. The Bell Boys were a group of guys that seemed ...
5 of 5 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Stay Away!!!!
By A Yahoo! Contributor, 03/03/08
DON'T STAY HERE!!!! The pictures that they have on their website are NOT THE ROOMS!!!. They have upgraded only TWO of the rooms in the hotel, and taken pictures of those. The rooms look NOTHING like the photos and definitely do NOT have the flat screen TVs they advertise. We arrived at 10pm on a Friday night after having booked 6 weeks prior. I ...
6 of 6 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Value
Stay Away from this Hotel
By A Yahoo! Contributor, 01/12/08
The Mar Monte Hotel, once a well-managed Sheraton, has been privately owned for several years and has fallen into a state of disrepair and apathy. The management is rude and inattentive; if you have any kind of problem with your room or any other aspect of your accomodation (and, trust me, you will - my wife and I encountered everything from ...
7 of 7 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Underrated by previous guests!
By A Yahoo! Contributor, 08/18/07
Loved the location. Our standard King was in the main building and had a pool view. Spacious room with mini fridge. Parking was accessed by key card and no daily parking fee. Easy in and out..Did not experience any of the negatives posted by prior reviewers. Would definitely stay here again. Suggest calling hotel directly for best rate(AAA or AARP).
Note that pool is cleaned daily. Pool area is very nice.
3 of 4 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
mother's day weekend..wedding party
By A Yahoo! Contributor, 05/13/07
check in was prompt...parking was amply...however...when i checked in the bell captain gave me a basket of chips and salsa and two corona beer and a bottle of water gift basket....after i unpacked it into the refrigerator in the room...went to dinner...somone had come into the room and taken it all back.......that was dispicable..and very cheap of ...