The front-desk clerks when I checked in were condescending and neither gave me directions to my room, told me about the wireless internet, or the in-house cafe. They handed me a key, told me to validate my parking, and ran my card for a deposit without explaining ANYTHING FIRST. I found this incredibly rude.
When I went to check out, I was given ...

Excellent value. Location is great, nice park with walkway to bay behind hotel. Superb staff. Very nice mid-price range hotel.
Also, Burlingame is a very nice area.

Attended a 3 day training session @ the Crowne Plaza. Prior to arriving I decided to extend my stay 2 extra days to enjoy the Bay Area. If the company has me attend another conference/training in SF, I'm going ot ask that I stay @ another hotel, even if I have to pay the diference in the rates.

The hotel LOOKS nice. Its clean & ...

It was late at night and due to fog in SF, I missed my connecting flight. United Airlines then offers discounted rates to hotels so you can rest up and come back to catch the next flight out. So happy to catch up on sleep on a pillow-top, very comfortable bed. The hotel is thoughtful enough to provide ear plugs & an eye mask. The decor is clean, simple & elegant. I enjoyed my stay and appreciated the airport shuttle too.