The room was not like the picture on the website. It smelled bad for a nonsmoking room, the carpet was dirty, the pillows were flat, sheets were dirty, bathroom was small and dirty, no anemities or extra perks, tv was good size but had to pay extra for good channels, the hotel servants were not helpful, the food was overpriced and the hotel was too ...

I recently attended two separate weekend seminars, which were held in meeting rooms in the West tower. The lobby bathroom smelled absolutely awful each of the three days I was there. There is a drain hole in the toilet area, that seems to be the source. It was gross in July and October, 2006. I sincerely hope they FIX the problem or I will advise the workshop to go to another hotel.

My family had a wonderful time staying at the Sheraton San Diego Hotel & Marina. The moment of entering the lobby, you know this is a first rate hotel. The staff treats the guests like royalty. If you want to stay at a hotel were they make you feel special this is the place. We stayed in the east tower and had a wonderful view and were able to ...

Worst hotel experience ever. A security guard came to our room for a noise complaint. So, we closed the balcony door which had been open to allow fresh air to come in. Next thing you know, no less than FOUR Harbor police cars are dispatched to the hotel. Apparently our next door neighbor complained that we were shuffling cards too loud.

We were ...

This hotel was beautiful. Recently remodeled and comfortable. The West tower is smaller and quieter. It contains a couple of restaurants and the convention area. The other tower has all the amenities and more restaurants, etc. The Sheraton is across from the airport but not a distraction. There was a complimentary cooked-to-order buffet ...

There are two parts to this hotel, ther is the main building, and then there is the other tower. Unfortunatly i stayed in the "other tower" everything seemed to center around the main building, which is probably a good 1/2 mile walk from the "other" tower. Taxi cabs is an issue as well they do not like to go to the ...

perfect. secluded from the hustle of downtown, and yet close enough to watch it from afar.

Some staff abrupt, particularly one male server on a Sunday Morning. He was not our server. Could be slightly more accomodatingly friendly, as in the Ritz Carlton hotels who make each guest feel like the only onw, especially to Starwood members. This is very constructive critisism from one who depends on "public relations" to make it a VIP service. We return frequently, and will continue to do so.

My boyfriend reserved a bay view room, and my goodness, it was wonderful! We could see all the yachts sailing into the bay. For breakfast we had the Sheratons Breakfast Buffet which had excellent food, a wide variety of choices and superb service. The concierge was very knowledgeable and directed us to the local hot spots in the Gaslamp area. ...