We had a wonderful five nights and six days at this beautiful hotel. Our goal was to visit Laguna Beach daily while we were in Southern CA and the proximity was great. It took us around 30 minutes each day to get there. We could not have afforded to stay in Laguna, so this was the perfect answer.
The service was excellent and the place was ...

When we first walked in, I was quite impressed. The lobby is nice looking, the yard is real cute and quiet. The room was nice. We were traveling with four kids, so it was great that it had a sliding door to keep the kids separate. I only have two complaints. The pull out sofa was incredibly uncomfortable. Not even a little. It squeaked ...

This hotel is very comfortable! The furniture is nice, the rooms are nice, everything is very sweet. I love the way it's nature based. There is a pool, a free breakfast ticket, and beautiful scenery. It's so close to the airport which is so great. There is a shuttle that can take you there! It's great because you can take a large group ...

The personal is very helpfull and atentive, the pool is good.
The rooms are not.
Smelling very musty/moldy. Dirty torn carpet.
I could not breath and tried out two different rooms, than decided to go to a different hotel. The personal at the reception was very helpfull to refund my credit card.

I have stayed here MANY times and used to love it. The place has run down considerably and the new owner has jacked up the price and dropped the free mini-dinners completely. The breakfast quality has dropped as well. What a shame...

WOW, DO NOT STAY THERE UNLESS YOU WANT A ROOM WITH NO AC!!! WHEN WE GOT INTO OUR ROOM THE AC DID NOT WORK. THEY SENT A WORKER WHO SPOKE NO ENGLISH AND HE WAS CLUELESS!!!! I KNEW MORE ABOUT IT THEM HIM.THEY GAVE US ANOTHER ROOM IN THE NOISIEST SECTION. THEY ACTED COMPLETLY UNCARING FOR OUR SITUATION. THEY NEVER APOLOGIZED FOR HAVING US MOVE AROUND ...

This is the worst hotel I have ever stayed in! First of all, our room was dirty and desperately needed a remodel. There was a ring of...something...around the toilet, and there was a stain on the wall that bore a remarkable resemblance to dried blood. The air-conditioning did not work. The carpet was old and dirty, and the room looked like it ...

It was really nice to have a hot breakfast every morning and also great to have dinners provided for a couple nights of the week. We were worried that the food wouldn't be any good, but it was! The staff was really helpful when we needed it.

Quality Suite has a lot of good features. First, the location was great. It was almost in the center of places (i.e. Long Beach, Laguna Beach, Newport, etc.) The first time I arrived in my suite, the place was clean. Also, everytime I came back from my long day trips, all the things were replaced and organized. The price is great and the pool is a plus!