I had called to make reservations at the Hyatt for a weekend to swim and relax. I asked the girl who made my reservations about the pool and jacuzzi. She told me there pool area is beautiful. I figured since its Hyatt Suites, it would be a really nice and upscale hotel. We arrived and found out the pool and the hotel were being renovated. I was ...

Hotel is currently renovating so they gave me a great deal. $75 for the room with choice of internet, free breakfast or 2,000 Gold Passport points. I went with the breakfast which was fine for continental. The room was big but very old. However the rate was great so that made up for it. The noise was loud around noon but at night it was quiet, no ...

I am shocked that a Hyatt would have their name on a dump such as this! The place looks like it has not been updated since 1975 and I am not being funny! When we checked in we walked into our room and quickly noticed that our bathroom had not been cleaned. When I asked for a new room, they kept reiterating that I didn't like the room, I kept ...

I have to agree with some of the reviews. The bed was old & caved in the middle, found a roach in the bath tub, received bad service at the outside bar, the hotel is VERY outdated, the breakfast buffet is a Ripp off for what is provided(stay away it will cost you $17.50) Great location. W

Checking into this hotel was a nightmare and the desk clerk Mark needs to stay in the back somewhere, where he does not have to deal with ANY TYPE OF CUSTOMER SERVICE. He as rude not very pleasant to work with.

The room was okay but not worth $345.00 a night for a room at Motel 6.


This hotel needs an update right away.

Looks like it has not been updated in decades. The only thing I liked was the beautiful paintings that they were putting up behind the checkout desk. I guess that was a start.

Large clean suites with either a town or mountain view. It is to bad that the City of Palm Springs has let their town fall into such a state of disrepair and abandoned buildings. The hotel is convenient to the various attractions around the valley and the weekly, Thursday night craft and food fair is just in front of the hotel. The upscale ...

For almost $300 a night you would think you would get a clean room. Nope! There were burn marks on the sofa the dining room table and bathroom were not cleaned, and stains all over the carpet. Not to mention they have an empty fridge in the room, when we tried to bring waters and sodas to the room the manager came right up to us and said "no ...

The location is great. Lobby is beautiful. Restuarant nice, staff OK. The room was horrible other than the size. The carpet was dirty, torn, ripped, and was a safety hazard as you could trip on it. The walls and furniture were shabby and dirty. Very very poor accomadations. Probably the worst hotel room we have ever stayed in. Would never recommend. Needs major upgrading in rooms. Very disappointing.