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<< To Holiday Inn Santa Monica Beach at the PierHoliday Inn Santa Monica Beach at the Pier - Reviews
Yahoo! User Reviews
AVERAGE OVERALL USER RATING
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Terrible Service from Bar tender to Sales rep.The customer service was totally awful. The bar tender was rude and refuse service to my quest. She spoke to me as if I was a child. She charged for drinks from people she claimed was my quest who didn't pay. She charged for water in a glass. Rodney Koley or what ever couldn't understand him because he spoke too fast. He was very rude. He ...0 of 2 Yahoo! Users found this review helpfulSHOW FULL REVIEW
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It is what it isA wonderfully convenient location and overall a completely acceptable place for a brief stopover. Service was friendly and the room quite acceptable despite being perched directly over one of So. California's infamous freeways.
(Okay, the pool is located a scant five feet or so from that same freeway, so just talking to the person in the ...1 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLService
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Horrible stayHotel was dirty couldnt see the view from the windows being so nasty!Construstion right outside our window kept us up all together over priced and a no customer service2 of 2 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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Would definitely stay there again!I stayed at this hotel for my 21st birthday back in 1978. The location is just simply excellent. Imagine: having the Santa Monica Pier, the beach, stores, and a bus route into West Los Angeles, Beverly Hills, and downtown Los Angeles right there at your front door.
The room that I stayed in was on the fifth floor and had an excellent view of the ...SHOW FULL REVIEWOVERALL
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Bed bugsI stayed at the Holiday Inn in Santa Monica the last week of August (4th floor). The last night of my stay, I woke up around 2am, got up for a minute, when I came back to bed, there was a small brown bug crawling on my bed. I grabbed a tissue and walked back into the bathroom to flush it. When I came back out, I noticed a larger dark brown bug ...6 of 6 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Fantastic Location!We were only traveling to Santa Monica for one night so we could take our kids to the pier. We knew we wanted to stay somewhere close to the pier, we didnt want to have to drive or carry the kids to far if they got to tired. This hotel is practically ON the Pier! The room was clean and nice, but very small. The beds were comfortable, and the ...5 of 5 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Overpriced & Poor ServiceWe paid over $200/night and we end up stay a room just above bus stop. I can tell you the room number is 209. So, if you still decide to stay there,just to avoid to stay in 209, unless you enjoy be wakeing up by noisy bus..
We have a package shipped to hotel, and we call 5 days advance to double check with this hotel that they will receive the ...SHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue -
Overpriced!Our employer paid nearly $200 for a double for one night - we would NEVER pay this much, it isn't worth it!
Our room was clean but totally average, and overlooked the Pacific Coast Highway! We were treated to the sound of traffic all night, so it's just as well the windows didn't open. Being two blocks from the famous Santa Monica ...3 of 3 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALL
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Holiday InnWe arrived from Asia after 23 hours flying, the staff was welcoming and friendly. The room we asked for was available and after some dinner on Ocean Drive we were able to crash for the night. The I-10 traffic was rather loud outside our room, but fortunately we were too tired to be (too) bothered by it. The main negative points were the really ...3 of 3 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Great Location, Nice Hotel!!The location was perfect. The price we got was amazing. We loved our room, they upgraded us. Lots of little extra's in the room. Could walk to anywhere. We'll stay here again. Close to the Pier, Venice Beach, two shopping districts. Some people say the highway noise bothered them, but it didn't bother us. be prepare to pay $20 extra for parking per night. But we would definitely stay there again!You did not find this review helpful.5 of 6 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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