Traveled from Arizona to my niece's sweet 16 held at "Imagine That" banquet hall in Upland. I loved my suite at this hotel. It exceeded all my expectations. We are a family of 5. My husband, myself, 3 teen boys plus our pet chihuahua. Beautiful room and amenities. Exceptionally clean and spacious. Sleeping in my bed was like sleeping ...

Like: friendliness at the front desk.
Dislikes: I had a reservation for a Suite and a couple of rooms for some family and guest for my wedding. When my fiance arrives for check in, surprise there was no suite and rooms ready. I called weeks before with a reservation # and everything to make sure there was going to be no problem with a check in ...

the hotel starting to show it's age. staining spots on the carpets. bad lighting. the food was okay. no hot water for a shower. room had a bad smell and musty. the bed worn out.