Rooms were dirty and lacked any comfort. The beds sagged, the sheets were rough (do they even clean the comforters once a guest checks out?). The staff was rude and made it clear they hate their jobs. You have to pay a $30 fee for your room for any incidentals--why not just have you put a cc on file like every other hotel on the planet? You ...

I went there with my dance company. When we arrived, I jumped into the pool after a hard dance workshop. The pool was dirty. I went to my room to get in the shower. Once in, I realized there was no shampoo, only conditioner. I went to some of the other girl's rooms and they had shampoo, no conditioner, and only one of our 4 rooms had soap. ...

My son and I stayed at this hotel for 8 nights the second week in June. If we ever have the opportunity to stay in the Orange County area, we will most likely stay here again. I would definitely recommend this hotel to others.

I have stayed at nicer hotels but have never stayed at a hotel with a nicer staff. We arrived at the hotel early in ...

My family loved the hotel. We stayed for two nights. The price was affordable. It included 4 tickets to Knotts, 4 tickets to Soak City, and free breakfast for all 4 of us the first morning. The room was big and clean. The Hotel also has a great pool that was clean with fresh warm towles. We will be using this hotel for future visits to Knotts.

We stayed at this hotel for 3 days on June 2008, the hotel package was very good, close to the Soak City water park, theme park, beach and the price was good. I will definetely recomend it for anyone. My wife and my two kids Lyliana and Emalie had great time, we will definetly be back. No free internet :(, and breakfast buffet was a joke, but overall it was worthit.

We had an incredible experience staying at this resort. The staff, especially Jeremiah was curteous, knowledgable and helpful in getting us checked in. We arrived early, and check in is not until 4:00, he checked us in and we were settled by 1:00 into a beautiful remodeled clean room. We highly recommend this resort, the price was unbelievable ...

My most recent trip to Knotts hotel was a trip with my family and my brother and his family. We both made our reservations on the hotel's website, and then both called to request adjoining rooms. We were allowed to check in early with no problem, but were told that adjoining rooms wouldn't be possible. As we had been told on the phone that ...

Wife and I stayed there a week ago, and had a great time! We stayed for one night, and had the Romance Package, which included a discount on dinner, champagne delivered to the room, breakfast buffet, and two tickets to Knott's, all for just $200! The hotel is very easy to get to, and is located just south of Knott's--and easy walk, but we ...

We didn't like the false alarm going off at 5:45 am waking us up, and then the desk clerk or the manager not being honest about it. We didn't like having rowdy teenagers right next door banging around and keeping us awake. We didn't like the dead cockroach in the hallway in front of our room. Our room key didn't work for 1 1/2 days ...