Whilst the hotel itself is lovely and the staff are pleasant when we checked out they charged us AGAIN for the room. I rung the hotel to notify them that they had charged me agaon when I'd already pre-paid and they said they would refund. MY concerns are this: I'll be ringing the hotels for booking direct from now on... AND the hotel made a mistake and if I'd never have noticed they would have got alot of money for one night!