The only thing I liked about it was the location, otherwise I will not be going back there. The rooms were drafty it needs a lot of work done to them, the elevators did not work the entire time were there, the parking deck is unaccpetable when it rains because it is very slippery when wet which there is no warning of. It took three times going up ...
We live here in Hot Springs, in March we attended a conference here in our beautiful city. Stayed over night with others who live out of town. I was embrassed to say the least that we recommend the Velda Rose. our rooms were nasty! balcony door didn't close all the way. Bed linens were filthy!!! I don't how they can remain open! Health dept. needs to surprise them with an inspection. Spend more $ and stay at the Emabassy Suites.
I disliked everything about the hotel I ordered 3 rooms last summer and one of the rooms wasn't clean upon my arrival around noon and it wasn't cleaned until around 10'oclock that night when the last of my travel party arrived needless to say they didn't stay went down the street to Travel Lodge. The rooms were dingy and musty and ...
The hotel did not have our rooms clean and it was 6pm when we arrived. We had no toilet tissue or towels.The noise the first night was so bad they had to move us with the help of a secruity officer. The 2nd night was just as bad it was after 2am before the noise stopped just like the 1st night.The elevator is in bad shape and not safe,my husband ...
The room was still being clean even though we arrived at 6 pm. The housekeeper left one towel for 3 people and loose screws on the bed. We were told our room would have a wet-bar, pull-put sofa and mini-fridge, it had none of these. Customer service rolled there eyes at us and refused to get management till we told them what we wanted to complain ...
The lobby is deceiving, it looks really nice but do not go up to the rooms. We stayed there in June of 2006. The room was not clean at all. The furniture looks like something you buy at the bad rummage sale. The shower curtain had mildew all on it, the tub was dirty. I was not about to take a shower in there. The whole bathroom was dirty ...
After checking in, we immediately went to our room and got ready for bed. By this time it was about 11:45pm at night. About 10 minutes later, just before midnight, we were surprised by a very loud group of kids that had most of the rooms on our floor. There were slamming doors, knocks on our door, yelling, screaming, wrestling, fighting, and ...
I didn't mind the Velda Rose. My room was clean. It had everything in it that I needed. My balcony was a bit creepy but not so bad that I didn't want to go out on it. I was at the hotel with a group of over 300 people. Some liked it, some didn't. The parking deck is a bit had to maneuver especially if your vehicle is a large one. ...
We were there for 4 days and they only cleaned our room once. The manager was never available and didn't bother to return your call. We changed rooms twice and by the time we checked out they didn't know which room we were in. They even checked someone else into our room while we were still in it. Worst hotel stay I ever had.