The staff is very friendly, and the room was good, with Westin's trademark Heavenly bed and a nice view. The location near lots of shops and restaurants is a plus too.

One disclaimer - my work paid for the night. had i been paying myself, I may have reviewed differently.

The recent renovations have made this into a very nice hotel. The modern rooms have the Heavenly Bed and the Heavenly Bath. Some of the new rooms have window seats, which reduces floor space. Encountered one rude staff member, but overall the staff have been very accommodating and nice. This is one of the nicest hotels in Pasadena. Close enough to ...