The staff is very friendly, and the room was good, with Westin's trademark Heavenly bed and a nice view. The location near lots of shops and restaurants is a plus too.
One disclaimer - my work paid for the night. had i been paying myself, I may have reviewed differently.
You did not find this review helpful.
0 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Nice Westin in the LA Area
By A Yahoo! Contributor, 11/25/04
The recent renovations have made this into a very nice hotel. The modern rooms have the Heavenly Bed and the Heavenly Bath. Some of the new rooms have window seats, which reduces floor space. Encountered one rude staff member, but overall the staff have been very accommodating and nice. This is one of the nicest hotels in Pasadena. Close enough to ...
You have found this review helpful.
8 of 8 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
It's seen better days
By A Yahoo! Contributor, 09/01/04
The grand lobby space sets high expectations, but the rooms have a tired, 1980s feel that disappoints. My room had an elaborate spa tub, but it didn't work, and the touted wireless web service is spotty. Worse, despite the Old Town location they seem to be hard enough up for guests that they book the dreaded high school senior trip circuit. ...