After we got over the IKEA type rooms - we realized this was more of a "yuppie' (do they still use that word) type hotel. Convenient location, but the front door felt like the hotel was under renovations. Strange to hear Chicago employees straining to use phrases like "The 'lift' is on the left" and "You'll find ...

Just got back from a 3 day 2 night trip to do some serious shopping on the Mile. The W is a great location for this. Easy walk to Mich Ave and back plus really close to Navy Pier if you decide to take a break from the stores.

The hotel has a lot of flash and style in the loby and bar area. The drinks are typical Chicago expansive. The rooms are ...

I really enjoyed staying at the W Lake shore. The Acura Experience service was the best of all my W experience. I would love to come back to W Lake Shore again.

We were told we'd have a lake view but oops, they booked up quickly and we lost out. That meant we stared out at the office building directly behind the hotel and a roof full of exhausts and equipment. This awful sight is euphemistically referred to as "city view."

Everything is far too expensive for the quality. We ate at their ...

This was a very Ritzy hotel! Not worth the money, room was average, did not like the window or non-locking door in bathroom. Everything was overpriced, no internet service in room, had to go to lobby, then service was very slow.Restaurant prices were way overpriced, no vending machines of any sort, bottled water in room, only $8, ridiculous price. ...

Overall, Our stay was wonderful. We went just to have a night on the town. The room was very clean, the entire hotel had a great atmosphere, and everyone there met all our needs. It's an expensive place, but you get quite pampered there. The 2 bars there are very nice, and there whenever service even allowed us access to great food at ...

It's 1.17 am and we've been suffering Richter Level 8 bass drivers directly under or around our bed for the last few hours. Apparently it will last until 2 am, but I will find out for sure ... in 40 sleepless minutes.

Do not stay! There are better hotels around, especially in this price range. This is a shame as the rooms are nice ...

Staying here is like living the Celebrity Life! I am definitely coming back! You guys rock! Thanks for everthing..You got us whatever whenever! ;) We felt like royalty! We will return and I will recommend you to everyone. We honestly cant believe how fabulous thier customer service was. Everything else as far as the actual hotel I would rate well over 5 stars as well.

I hate the service and the room. My friend made a reservation for 4 single rooms and even though the room rate quoted for all 4 of us is the same amount, they have views of the lake while I have a city view. When I asked the front desk if I may have a room facing the lake, I was told that I need to pay an additional $50 a night. When I pointed out ...