We were in town to see the sites, and this hotel is close to everything.The rooms were great, and the desk staff met my every needs.Meals were no problem, we ate breakfast in the hotel [great buffet] and we were just a short drive to the Pentagon Shops,were they have anything you would want. A little homework and you know about the $16 parking,and ...

We work in DC at least two or three times a year. The Sheraton Arlington is the only game in town. Free hotel shuttle to and from DC Metro stop, gets you to DC in less than 10 minutes! But the best part is the hotel...! The staff is always courteous and professional. The rooms are first rate from the plush bedding to the Starbuck coffee and flat ...

We came to DC to visit family. There were several other family members of ours staying at this same hotel. We were not happy with our stay here. Here are a few reasons why.
1. When my uncle arrived they were not granted the king size bed they had paid extra money for on travelosity. There were none available...
2. You have to pay $16 a day ...

No free wireless. A mysterious 20$ charge was added to my credit card without explanation afterwards (no, I did not use the minibar or anything of this type). You have to pay for parking separately. Etc. Hidden costs everywhere - I prefer to pay the real cost in advance.

The rooms were very nice and the decor in hotel is also very attractive. However the some of the front desk staff was very rude to me and other guests. The housekeeping staff was very accommodating and friendly.

Also, the nearest Metro stop is not really walk-able, but the hotel shuttle runs frequently enough that it isn't really an issue.

My wife took the kids to the pool and found it so freezing that is was un-useable.

THERE WAS NOTHING THAT WE DIDN'T LIKE AT THIS HOTEL. IT WAS CLOSE TO THE METRO SO WE COULD GET AROUND BY OURSELVES. THE STAFF WAS VERY HELPFUL. ALSO THE BAR WAS A WELCOME RELIEF WHEN WE CAME IN FROM SIGHT SEEING ALL DAY!

We stayed for 7 days. The rooms were large and comfortable and cleaned very well each day. The service staff was very professional. Loved the free shuttle to Pentagon City, DC Metro stop and a large mall with food court all right there.

Things they could do better:

Arm and leg charges for anything. Parking $16/day. Internet access (wireless) ...

This was the worst hotel I have ever been to. Management and staff were extremely rude. Front desk staff was unfriendly and difficult. Our group stay was unpleasant to everyone

service was barely adequate. They took 30+ minutes to get a cab. Room promised was not available. Room was just ok. Location inconvenient to monument, convention center etc.

Overall ... just ok at best.