No free wireless. A mysterious 20$ charge was added to my credit card without explanation afterwards (no, I did not use the minibar or anything of this type). You have to pay for parking separately. Etc. Hidden costs everywhere - I prefer to pay the real cost in advance.
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Beautiful hotel - rude front desk
By weisberg, 10/30/07
The rooms were very nice and the decor in hotel is also very attractive. However the some of the front desk staff was very rude to me and other guests. The housekeeping staff was very accommodating and friendly.
Also, the nearest Metro stop is not really walk-able, but the hotel shuttle runs frequently enough that it isn't really an issue.
My wife took the kids to the pool and found it so freezing that is was un-useable.
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WISH WE COULD GO BACK
By Patti K, 08/30/07
THERE WAS NOTHING THAT WE DIDN'T LIKE AT THIS HOTEL. IT WAS CLOSE TO THE METRO SO WE COULD GET AROUND BY OURSELVES. THE STAFF WAS VERY HELPFUL. ALSO THE BAR WAS A WELCOME RELIEF WHEN WE CAME IN FROM SIGHT SEEING ALL DAY!
0 of 2 Yahoo! Users found this review helpful
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Had a good time, safe place
By Sandy, 07/24/07
We stayed for 7 days. The rooms were large and comfortable and cleaned very well each day. The service staff was very professional. Loved the free shuttle to Pentagon City, DC Metro stop and a large mall with food court all right there.
Things they could do better:
Arm and leg charges for anything. Parking $16/day. Internet access (wireless) ...
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Will never go back!
By A Yahoo! Contributer, 07/15/07
This was the worst hotel I have ever been to. Management and staff were extremely rude. Front desk staff was unfriendly and difficult. Our group stay was unpleasant to everyone
2 of 3 Yahoo! Users found this review helpful
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just barely ok hotel
By razquest, 05/28/07
service was barely adequate. They took 30+ minutes to get a cab. Room promised was not available. Room was just ok. Location inconvenient to monument, convention center etc.
Overall ... just ok at best.
2 of 3 Yahoo! Users found this review helpful
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Nice hotel with professional staff
By mehdi z, 03/11/07
Hotel was really clean.I had a nice view of downtown DC.The room service was great and charges were pretty reasonable.I would recommend this hotel to a friend.
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best place I ever stayed
By A Yahoo! Contributer, 10/09/06
Luxurious for the value. Try to get a room that overlooks DC--spectacular view. Great memory of Cherry Blossom Festival fireworks. Would stay again if in DC.
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Interesting Trivia about this Hotel
By A Yahoo! Contributer, 05/11/06
This is a very nice hotel for the price. For a better location and same amenities I would have paid far more. No complaints with the facilities or staff. Great panorama view from my room. I found out later that this hotel had all film from their video surveillance cameras confiscated on 9/11 because of its proximity to the Pentagon. I didn't know that when I booked, but I can see why now.
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Very Good
By mesfinmt, 01/06/06
It is a very nice hotel with excellent customer service and reasonable prce. The location is very close to downton and the hotel has shuttle service to transporation areas and airport.
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4 of 4 Yahoo! Users found this review helpful
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