The room was nice. The location was convenient, right off of I-90 and convenient to Willoughby and Kirtland. The service was fine and the staff friendly. Nice pool. I did not use the on site restaurant.
Didn't like the mold on the ceiling in the bathrooms--wall paper was falling off; mold around the toilet in the bathroom. Refused to clean room when I had asked them to clean the room. Didn't bring clean towels-had to get my own. We were on a weekly rate and they would not bring us clean towels. Chair in room was not stable and was put back ...
Bathroom was not cleaned. Dirty towels on the floor. Called front desk several times. Finally went to front desk and obtained clean towels myself. Management was resistant to doing anything about the bathroom or towels. Was supossed to be a non-smoking wing. Hallway smelled of smoke and mold. Air conditioner was extremely noisy. Location was good for what I wanted to do.
Great location, right off Rt 90, great price, great value, great service - would have loved to have stayed longer !!
If you are looking for a cheap, clean room this is your place.
To our surprise there was a refrig AND a microwave right in the room - BONUS AND a continental breakfast is included in the price, you can't beat the price.
When we checked in the rooms they had an aawful smell, also we saw roaches and ants. The bathtub would not drain. If you are in the Cleveland area please do not stay there.