The smell of wet dog (or worse) and old smoke was terrible. The staff explained it away as their brand of clear. It was there all week and never got better.

The free high speed internet was terrible. It drops all the time and it very
slow. The front desk had me call support and they said it was my laptop. The laptop works fine in the lobby ...

We alway keep coming back because you can't beat it for the money. We have looked at other hotels but this one has excellent service, location and cleanliness at a great value. They offer a great rate for North Central College Parents and Patrons. Really important when you are in Naperville every weekend for football games.

The two things ...