we checked in to find room that was reserved very unclean, air conditioner not working, commode not working, carpet very dirty, beds that did not have fresh bed linen, no light in bath room and a door that was very hard to open, requested another room which was across courtyard on second floor this was better but was still needing some good housekeeping, was not what I expected from a Days Inn.

Where do I begin? They gave us a smoking room even though we requested non-smoking, then when we complained they said "sorry, we're full." The carpet must have been rotting, because the smoke smell was overwhelming. The A/C leaked so that water was seeping through the carpet. When I called the front desk at midnight to tell them, they ...