It's a beautiful place for your vacation. The Meritus Mandarin Hotel Singapore is one of the best hotels that caters to the needs of the business and the conventional needs of all its visitors. The hotel has a number of meeting halls and exhibitions centers to host al your meetings, conferences and discussions forums. Experience the beautiful ...
This hotel has a very nice location. Our stay was almost perfect great staff except for one chinese lady who's very irritable at breakfast buffet. The food's excellent but won't appreciate it if the service of the staff isn't pleasant. She's serving us as if we are not paying the hotel. Hope she's not around anymore if ever we decide to come back. She's a disgrace to the hotel.
So yes, there is some massive construction going on in this hotel, but don't be fooled, the staff is very willing to help and will upgrade any chance possible. The staff in the lobby especially are very helpful- I met a charing american working there who did everything in her power to fix the many issues I had; from fixing the bad booking my ...
stayed 4 days. met by a very amiable lady receptionist, Ms. Kathlyn Walter. sincerely helpful, big smile. made us feel happy to have chosen this hotel right away! Following day, wanted to use gym at 6 am, and operator offered to call duty manager to open it, in spite of 7 am opening hours. gentle lady at the gym very helpful, pleasant and warm. would certainly visit again, even if only for the staff.
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nice location
By A Yahoo! Contributor, 02/25/08
the location is very good ...breakfast buffet selection was good...but service staff not friendly...no smile to the guests,am just wondering if theyre tired to work ...i love the front desk staff uniform,and they seem to be friendly...
id like to go back to this hotel,location wise is excellent ..by march well stay at marina mandarin,hopefully,staff in the coffeeshop will be more friendlier.
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Don't Trust Them!
By A Yahoo! Contributor, 02/23/08
We were quoted a rate on the phone for a 'family suite' which consisted of two adjoining rooms and given a rate of S$420. When we went to check out they claimed that this was $420 PER ROOM and that there was no such thing as a family suite! We were very clear with them when making our reservation - and we had stayed at their sister hotel ...
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Nice place for shoppers
By A Yahoo! Contributor, 12/21/07
I stayed there from 14 to the 19 of december. This is my second time staying in this hotel. First time was five years ago. The location of this hotel is very good for shoppers especially those who are into branded goods. Hotel room was oriental modern and everything was neat and tidy and very clean. Services was very good. Housekeeping cleans the ...
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Best Location
By A Yahoo! Contributor, 11/13/07
To start with... we had a reservation of 2 rooms which was all mixed up due to their fault and we were instead given a free upgrade to Presidential Suite after waiting for over an hour.we were also given a dining credit of S$2000 at the time of upgrade at the club lounge, which later was reduced to only snacks and liquor credit that too between 6 ...
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never improve
By A Yahoo! Contributor, 09/19/07
although there many young service staff now but they have not been train well.i prefer here 6 years ago. i hope there will improve on their standard .sad!
I reserved 2 nights(24-26 Aug) for my parents at the Grand Tower. Service was good. I faxed a telegram to the hotel and it was delivered to my parents room immediately. Feedback from them that they liked the breakfast food. Although location is very centered and convenient, but our local partners aren't keen to park their car there as its ...