i am a new bentley graduate. not only did i call and cancel my reservation 2 days in advance, i called the following day to confirm that i would not be charged. i check my bank account and they charged me....AND they will not reimburse me. DO NOT GO HERE! I called TWICE to confirm that i would not be charged and they still charged me.....

we stayed 2 days- there was a fire alarm at 10:30pm (we walked down 3 flights of stairs (with a 90 yr old with back problems)-- then we went back to the room and the heat couldn't be turned off ==it was like a sauna-- we moved to the 1st floor-- the 2nd night when we returned to the room at 10 pm the beds weren't made and wet towels were on ...