From the moment we arrived this hotel made it clear that they were not customer-service oriented. The credit card we booked the trip on was lost a week before we arrived. The hotel refused to accept my new credit cared when we arrived saying they would need to see the original credit card. Even after explaining it was lost and canceled they still ...

The place was in great shape and clean. The food was excellent in the restaurants. The only minor complaint was a light out in my hotel room closet.

My entire family stayed here thinking it would be family oriented. At night a very seedy ugly crowd hangs there.The hotel service people and security were indifferent about customer service. They treat people like a commodity, not customers. Spend your time and money someplace who cares about your repeat service.

The hotel was very clean and very nice. I did however expect that it would be more pirate themed, bt i would stay again. The rooms are very nice, the price range is fair, and the restuarants are excellent.

I did my research on the internet before choosing a hotel in Las Vegas and all I can say is that I made an excellent choice when I selected Treasure Island. We arrived mid-afternoon and there was a long line, but check in was so quick that I was immediately impressed. The room was clean, tatefully decorated, there was even a pesonal mini safe in ...

1. my room key didn't work (31 floor) asked front desk for help. Had to ask 3 times in the 40 minutes I was waiting until i gave up. rude treatment by security and they never did come to give me a new key--had to use my husbands key and he was in a convention.
2.could not get drink service at the black jack tables--several people got ...

Our room was nice, but there was a problem with the toilet. My husband called the front desk, they sent someone up to fix it. Then our room smelled like sewer. We were told to change rooms and down graded. It wasn't until after 1:00 a.m. that we were moved to our new room. We were offerd a bottle of champagne for our trouble. I don't know ...

We were not very happy with our stay. To begin, was a long wait to check in, then there was a discrepency in how much our room was to be. I had received an email with a price $130 lower than the price they tried to charge me upon check in. Fortunately, I had the email, and they finally honored it. The worst part was the day we came back from a day ...

We stayed in this hotel near the end of July. It was hot hot hot outside but our room was very cool.

Check in was very fast, although it we did check in a bit later in the day due to a flight delay. We recieved a free upgrade to a corner room with a view of the strip and two windows. The service in the hotel was great and the room was clean and spacious.

We had a great time and will stay at this hotel again.