My wife and I booked a King Suite since we have three children. First, we found ants. Ants in the bathroom, ants in the main sitting area, ants in the bedroom. We complained to the lobby about this at least five times during our stay, and never got them to fix things. Second, the beds were extremely uncomfortable. I like firm beds while my ...

We did not like the fact that the pool was closed for maintenance on the one day that we were there. There could have at least been a sign announcing this fact by the pool as we only found out when we got to the pool and found it padlocked.

Waited until 7:30 pm to have our room cleaned the day we checked in. My daughters clothes disapeared during the room cleaning. The manger was surly and rude at best. downright uncaring. Told me "You have no idea abount hotels work" That seems a bit funny as I spend about 4 nights a week in motels. The pool appeared to have last been cleaned after the winter thaw. Desk personnel were great though they can't do everyone elses work.

We stayed here with a soccer team and were assured if we didn't make it to the finals we could cancel our second night of stay. They ended up billing our entire team for a night in which noone stayed. Would not return our phone calls or work with us at all.

We read varied reports on this hotel. It is in the process of being renovated. We had a room that had not been renovated and the manager told us that the only renovation that has been done is painting. The bed was old, but okay. The bathroom had some mold, the carpet and sofa were clean. While there is a pool, it has no water. The breakfast was ...

This was one of the worst places ever. I had poor service and a room that was inadequate. I asked to speak with a manager and they gave me the run around that there wasnt one. The staff did try to help me but were told they were not authorized to do so without a manager, who was no where to be located.

After all the negative reviews I was still willing to stay to give them a chance..but after trying to book a room the price doubled in the end. I have 4 people staying in the room and it went from "saying" $47 to $55 then to $123.. I don't think I would even try and stay in this place.. Nice try though in trying to "offer" ...

I think this hotel was simply the best deal in Omaha. It is a beautiful hotel and the staff is very friendly. There is just too much in this hotel that makes it great.

I purchased 3-Gift Certificates for rooms at this hotel to bundle as door prizes for my clients to visit and shop Omaha. When they arrived they were turned away! When trying to check in they were told the certificates would not be honnored by the new property owners "Magestic Hotel"? I am in the process of trying to get my $240.12 ...