The first time we stayed here we found a dirty diaper under the bed, moldy ziploc bags under the other bed, stuff left in the fridge, We told the receptionist and all she did was shrug, charge our card and walk away! RUDE!!!!!!! We were forced to stay another time and found more gross stuff under the beds!! Dirty underwear stuffed behind the ...
The best part of the trip was the 3 hour boat tour with friends Too bad the boat narrator's voice was abrasive, hoarse and too loud, if you sit on the top deck!
Hotel and staff- Not worth even one star! Rude and judgmental before you even say a word from housekeeping to management (if you can call them that). They don't care ...
I had made reservations a month prior here. There was a wedding reception going to be held there. They had a block of rooms set aside with a special rate. I called the hotel directly. Thought that I got a great room for $79, they gave me a confirmation number too. I get there and the young man says they can't find it, and that it ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
We'll Be Back This Year
By A Yahoo! Contributor, 03/24/07
We liked EVERYTHING about this place. Polite and very helpful reservations personnel, respectful and friendly, helped us arrange a room when it was VERY busy. Our room was clean, quiet and well furnished. We had breakfast on the deck overlooking the lake and had WONDERFUL coffee (we're from the Coast and are spoiled by Starbucks). The kids ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
SCENIC!!!!
By A Yahoo! Contributor, 06/05/06
I love the Atmosphere of the hotel and surrounding area..The hotel is surrounded by a large beautiful lake and lots of mountains w/ awesome trees. The hotel has great food, great casino's, and two swimming pools that stay open till wee hours of the morning...
OVERALL
Service
Cleanliness
Location
Value
just dont eat here
By A Yahoo! Contributor, 01/06/06
the hotel / casino is an ok place to stay in the summer. it offers a few fun activities and is close to downtown polson. the rooms are ok and the pool and spa are nice. however, i would stay away from eating at this resort. the food is extremely over priced, usually tastes awful, and the staff is poor on a good day.
OVERALL
Service
Cleanliness
Location
Value
Relaxing and Comfortable
By A Yahoo! Contributor, 10/03/05
My husband and I booked a room at the resort so that I could attend a business meeting. We were so impressed with the resort we begged for another room for one more night. Although busy with baseball tournaments, the resorts professional staff meet our needs and arranged for a room for us for another night. Their accommodation of our desires and ...
You did not find this review helpful.
0 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Save yourselves, go elsewhere!
By A Yahoo! Contributor, 05/30/05
This place is a classic example of tons of potential squandered and ruined.
Probably the best location on the entire lake, it just goes downhill the second you enter the doors. Poor service, rendered carelessly by ill-trained and slovenly employees. The attitudes of most of the hotel and restaurant staff were appalling.