My wife and I stayed with you from 17-20 Jan.
Your various staff members were courteous and helpful at all times---thank you---BUT the first room we were assigned had a plugged toilet, the second room was broken into in the middle of the night, at 4:23 p.m., after an unknown party tampered with the lock as well as the bolt and woke us up with a ...

This is really a low end hotel/motel that happens to be just outside the downtown area. Its rates reflect its location as opposed to having anything to do with the quality of the rooms - which are nothing to get excited about. It's a place to crash while you're in the city and that's all it is.