After paying for our room with cash, they required a credit card, which they said would be used only in case of damage to the room. Well, after discovering TWO $78 charges on my card, it took 3 weeks and involving my bank and corporate headquarters to get the money they fraudalently stole. The staff was horrible. Would avoid this place like the plague!!!

Checked in to our room at 6:00 and they was scrambling to find a clean room. There was a wedding reception in one of the corporate rooms and so the place had a lot of people yelling and running around. I almost had to break up a fight between a cleaning women and what looked to be her boyfriend. He was screaming at her and I thought he was going ...

We stayed for a week and the room was clean, nice big fridge and microwave, and the staff was terrific. Would we definitely return.

I have been staying @the Sharonville location for the last 4 months and never felt more welcomed.The staff is kind courteous and caring.
Recently i read about a complaint on this site which i believe was nothing more than an attempt to get out of paying.The complaintant said he was bitten (bedbugs)several times.Maybe so however,it wasnt at this ...

the staff was friendly,but not the management.I arived on a tues evening, paid for two rooms.2:30 Iwas bitting all over my neck and shoulders by bed bugs.I took them to the front to show the staff,and demaned my refund,because i was leaving at that moment.I woke my kid and the other room and left.I was only refunded for one room not two.

I booked thru Hotels.com and reserved a standard room with 2 queens beds that was prepaid thru Hotels.com. Needless to say when I got to the hotel they gave me a room with one queen. She said that all of the two queen rooms where booked. We told her that someone from hotels.com had called and confirmed the reservation.
We called hotel.com and ...

I arrived 20 mins before checkin and had to wait an hour and a half on a room I reserved a week prior and called the day before to confirm my reservation. Then had to switch rooms three times before the staff got it right. I had a family of five, had a smoking room with two beds, was first given a room with one bed, then a non smoking room, and ...

This place was a good place. Everyone was nice EXCEPT the manager, I stayed four months paying weekly on time. My daughter always brought my disability check, This week she is in the hospital very ill and of course not able to bring it. I have no way of getting my check until Monday when I was going to pay up the motel bill. The manager told me ...

I have stayed at this hotel 4 times, each a week.
This last trip. Thing have gone down hill!
At check in they did not have the room size I booked.
Also at check in I was told that maid service was no longer every day, but once a week.
Which meant no clean towels, no in room coffee, no service!
This was a great budget hotel,because of their ...