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Omni Detroit Hotel River Place - Reviews
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AVERAGE OVERALL USER RATING
SERVICE
CLEANLINESS
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  • Very nice
    By Tuba 110, 06/11/08
    We stayed here for a night while in town to see Rush at Joe Louis Arena. The rooms are very nice, and we had a wonderful view of the river. The restaurant offers good food at a nice value. The shuttle service was very helpful in getting us to the show, however it didn't run late enough to get us back. However, it wasn't too difficult to ...
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  • Wow! Service still lives in Detroit!
    By A Yahoo! Contributor, 06/06/08
    I cannot tell you how inpressed we were with your hotel. The service and "friendlyness" just blew us away!
    Not only were the rooms very nice, the location on the river is spectactular!
    I must however commend one of your associates, her name is Gwen. She MADE our stay! All of your staff was very cordial and always attentive, but Gwen was ...
    1 of 1 Yahoo! Users found this review helpful
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  • A Unique Experience
    By A Yahoo! Contributor, 01/06/08
    What a cool gem just outside the heart of downtown. My wife and I stayed here because we didn't want to be near the casinos and the people that come with that....they had a shuttle to take us to and from the casinos and they took us almost every place we wanted to go. This is a smaller hotel...and everyone new our name.(we like that)

    We definitely recommend it....and you will love the view of the river!
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  • Fifth time there
    By A Yahoo! Contributor, 11/01/07
    I use the Omni Detroit because of its convenient location to downtown business. I have always found the rooms very clean although some of them could use just a few simple maintenance things like loose wall lamp fixtures in the bath area and a little grout work in the tub. Also fix the ice machine on the first floor as it has not worked well for the ...
    1 of 1 Yahoo! Users found this review helpful
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  • Some good, some bad
    By A Yahoo! Contributor, 10/03/07
    Stayed here 5 times, different rooms/floors. Overall,a good experience, but not consistently excellent. On the plus side:comfy beds,the river view,& yummy complimentary hot chocolate in the evening. On the negative side:one room's bathroom had a soap dish falling off the wall,the concierge promised an anniversary bottle of wine (still ...
    1 of 1 Yahoo! Users found this review helpful
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  • Choose The Marriott!
    By A Yahoo! Contributor, 08/29/07
    On the outside this looked like an old fashioned hotel that would be gorgeous on the inside. The Omni was anything but gorgeous. As a matter of fact, it looked run down. The rooms were clean but were nothing special! For a hotel that claims to be a 4 diamons hotel, I suppose I was expecting a little more especially since it is not in the best ...
    2 of 2 Yahoo! Users found this review helpful
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  • DETEOIT FIREWORKS FOR LAST 10 YEARS
    By A Yahoo! Contributor, 06/08/07
    STAYED IN BRIGGS SUITE AND HAVE ALWAYS LOVED THE LOCATION NEXT TO THE DETROIT RIVER AND THE HISTORICAL FEEL TO THE BUILDING. SERVICE AND FOOD ARE EXCELLENT. CANT SAY ENOUGH ABOUT THIS GEM, ANYONE WHO CHOOSES THIS HOTEL WILL BE PLEASED AND COME BACK AGAIN AND TELL ALL THEIR FAMILY AND FRIENDS! CINDY S
    1 of 1 Yahoo! Users found this review helpful
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  • Romance Package Disaster
    By A Yahoo! Contributor, 05/15/07
    We made reservations for the romance package with an view of the water. Unfortunately when we checked in we got a room with an view of the PARKING LOT. When we inquired within they said the rooms were full with NO APOLOGY or offer to COMPENSATE for there mix up. This room cost $245.00 to see the parking lot and look at an 19 inch tv we had to pull ...
    1 of 1 Yahoo! Users found this review helpful
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  • ok but not best
    By A Yahoo! Contributor, 03/18/07
    our room was lavish and very comfortable. the shuttle service was great leaving the hotel, but sat. nite we were stuck on hold, trying to get back...took a taxi.they also dont tell you the great fitness area is in a separate building in front of the hotel..also, we were charged $18.00 p/night for the valet service and our vehicle never moved from the front spot we parked in originally. will not return..
    2 of 2 Yahoo! Users found this review helpful
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  • Never again
    By ReneeR, 08/10/06
    This place was a big disappointment. The air conditioning never worked for the 3 days we were there. You think they would call in professional repairmen instead of their own maintenance people who could not solve the problem. The bathroom was terrible, the door handle keep falling off the door, the shower head was a trickle of water and falling ...
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