We were put on the bottom floor near the fitness room and it had a sign on the door that it would be available from 5:00 a.m. till 9:30 p.m. We did not notice this until much later. We usually sleep in until at least 8:00 a.m. Someone went into the fitness room at 5:30 and used the treadmill, but also turned the tv in there up as loud as it ...

My husband stayed here while doing consulting work in Jacksonville for 3 months. I was able to visit and stayed for 2 weeks. During my entire stay the only individual that acknowledged me was Jake. Jake is this very hard working man, cleaned the hotel lobby completely every day with a smile on his face! This wonderful 60something gentleman never ...

When I arrived for the Gator Bowl, the hotel said they where oversold and they booked me at another hotel. "The other hotel would bill them" they said. I had to stay at another hotel then come back the next day and check in for them.

So I paid 139.69 for a Best Western and stayed at a no name which charged Best Western 89.95. The hotel or Yahoo have yet to credit me the difference. A poor experience all around.

I've stay here a couple times for work and thought the staff was very friendly and the rooms were nice and clean.

The general manager is a very rude, self rightous, arrogant individual who thinks that everyone else is beneath him... Wouldn't recommend this hotel to anyone!!!!