...the price and the room are fine. nothing to complain about there. How ever, i expereiced horriable service at the resturant, and ended up leaving. i had hoped to avoid driving for a meal, but ended up doing so any way. the property is beautiful, customer service.....sucks

The Service makes the Value, and this place lacked very much. When we checked in, we were put in the wrong room. We were supposed to be in a suite, and we ended up in a basic room. Got that taken care of, then went down to the restaurant to eat. Waited about 10 minutes to be seated despite the fact that it was slow. As we walked to our table, we ...

Rooms look exactly like the pictures. Went for my birthday getaway with my hunny. It was very romantic. We ate dinner at the restaurant and the food was delicious, and the dinner was romantic. We are a pretty young couple, most people treat us like we're kids trying to be adults. The people here treated us kindly with the exception of the ...

Just got back today. Booked at their website for $109.00 per night.
Nothing bad to sat at all.
Rooms do not smell of pets or smoke.
Food good as was the service.
Beds to die for!
Security does walk the lot as I seen them many times at night.
Would be nice if it was adults only because many people do not watch their kids and it is next to a casino.

I stayed at the Prescott Resort for a conference and couldn't have been more dissatisfied. The front desk took forever to get a clean room for me and could care less that I had to sit in the lobby for 2 hours waiting! I stayed in one of the renovated rooms which are very nice. Went to the Thumb Butte to dine and the service was awful. Took ...

Tried to check in at 1:30 PM and was told the room was not ready. No problem, however, the front desk check-in person pointed at the sign and said in a very condecending tone "And check-in is not until 3 PM" Then she did not offer any apology, possible time the room would be ready, or even suggest I could check in and pick up the key in ...

The rooms smell damp. The furniture is peeling and cheap. The carpets in the halls and the rooms are very worn and stretched out and gaps everywhere. The bed is very uncomfortable and you can feel and hear the springs. Bed spread was old and worn. Room service was quick but the food was not good. They forgot my bacon and brought it to the room 20 ...