From the moment we checked in 3 employees and the General Mgr could not process their own Gift Card. Instead they made me wait, I suggested they process it while I checked in. Anytime we asked a question it was answered with, its not my job, I dont know ( directions to their hotel) and the ever famous " Im too busy" .
Great option for travellers to Milwaukee's Western suburbs. We had a wedding to attend, and the ease of this hotel's location to the interstate made our trip hastle free.
Staff was courteous and helped us with a maintenance problem in our room. Breakfast was plentiful (only drawback - not very nutritious, lots of simple carbs). Room was pretty small, but the tried to make the most of what space they had.