After we came back from our cruise our bags were loaded into the shuttle. The driver apparently did not lock the door. One of our bags fell out, another couple had lost 2 bags - it is like pulling teeth with a very rude manager to get our bags claimed.He refuse to tell us who are they insured with, he was sarcastic and very accusing - as if we had something to do with the problem!! Stay away...

The rooms were great, clean and very comfy! The service from the entire staff from beginning to end was wonderful. We came the day before our cruise and the location (close to the pier)was perfect. They offered free shuttle service to a free harbor cruise, a quick trip to a drugstore, and to the pier the day of the cruise (and back after)!

We ...

If you are going on a cruise ship or to Catalina from San Pedro, then you may want to consider staying here as traffic can be brutal getting here. The service and proximity to the cruise terminals are the only good points for this hotel. The rooms are in need of updating and we were told that will happen soon. If they do update, then we'll go ...

The place needs renovating badly and the food is not very good. We did the park and sail and returned to find that our vehicle which was left with the valet, was broken into. The hotel is not going to make good on the loss. I would consider other local hotels.

Retiring from teaching, after beginning my career in 1957, and moving from San Pedro to Las Vegas was a very stressful time in our lives. Staying in the Sheraton eased the pain tremendously. Everything at the hotel was perfect. We were able to take care of everything involved with the move and relax before the drive to our new home.
Thank you ...