The Hotel was immaculate, the staff knows what customer service is all about and it shows. From the check-in process to breakfast before my departure, I was treated as a valued guest. The front desk clerk, Claudette was very professional, helpful and pleasant. I had a great stay. I look forward to my next visit as my business will take me back to this area in the near future.
OVERALL
Service
Cleanliness
Location
Value
super stay
By A Yahoo! Contributor, 04/02/08
this hotel was fantastic. i do recommend this hotel to every one i just stayed in march and the staff was friendly. also the public spa was wonderful
As for Keith he no longer works at the hotel. The staff memebers that are there now are wonderful. The hotel is a pleasure to stay at.
1 of 1 Yahoo! Users found this review helpful
OVERALL
Poor Service
By A Yahoo! Contributor, 12/27/04
These were the most unfriendly staff members I have ever encountered anywhere. The absolute worse one was the manager, Keith, what a horribly unhappy man. The hotel was so so but I like to be treated as a "guest" not an inconvenience!