Stopped in Kansas while commuting to Colorado room smelled horrible payed pet deposit..asked for my money back and was denied after only spending 20 minutes in room was told that the pet deposit was for all the cleaning on the rooms (yeah right) Hotel Management was horrible after I complained my credit card was still charged even though I refused ...
Staff was friendly and courteous, even helped when I called for directions because I was lost. I stayed here for the KS bar exam after checking out of a dump across the road. This was such a relief!
The rooms are really nice. I stayed in a smaller suite, with a queen bed and kitchenette. Great place to study, there was plenty of desk space ...
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excellent stay
By A Yahoo! Contributor, 11/18/07
great stay had a very nice room great rates.you need to mark the roads better alittle difficult to find, other wise great place to stay.
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awesome hotel!!!!
By A Yahoo! Contributor, 10/24/07
Wow was I surprised when I got to my room. I have stayed at many other hotels that offer less for more money. I was even able to wash clothes for free. I really like the little store in the hotel--perfect for a quick meal or snack. The manager and all the were very friendly. I will be sure to stay again next time in Topeka.
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NEVER AGAIN!!!
By A Yahoo! Contributor, 06/14/07
The Operations manager was completely dis-respectful, unprofessional, and down right boligerant! The hotel was nice in itself but customer service is the reason you remember or don't care to remember an expirience, especially as a traveler. I love the Candlewood Suites in Overland Park, KS and if it wasn't for them then I would NEVER visit another Candlewood Suites again. EVER... This Lady needs to be fired!!!
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poor management
By A Yahoo! Contributor, 06/12/07
this hotel was one of the worst experiences i have ever had in my life at a place.
i stay in hotels 10 months out of the year for work. During my stay, a blonde haired lady with the title "operations manager" was extremely rude to me and my wife.
I've also had several co-workers recently stay there and say that this woman ...
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Nice
By A Yahoo! Contributor, 02/02/06
I really liked the location. When I arrived at candlewood I forgot my white card at the Holiday INN Holidome in Salina Kansas. The front desk did all they could do for me. I enjoyed my short stay.
The only thing that I found wrong was that the pillows were stuffed to much.
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wow great staff
By A Yahoo! Contributor, 10/07/05
i really did like my check in which was by sam and the lady who worked thru the night which was sara who also checked me out they both made me feel very welcomed. they this was my first time staying at the candle wood and when i first saw it i rated it as a 4 but sara & sam made it a five. i hope there boss see's this they were poilte,and helpful they really stood up to there solgan OUR SPACE YOUR PLACE thanks sara &sam
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0 of 4 Yahoo! Users found this review helpful
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night audit made me fill like i was at home
By A Yahoo! Contributor, 09/06/05
i was really impressed by sara the night lady. i came in very late in the night and most hotels i check in at that time the person behind the desk is most of the time quite distant and very rude. but sara was friendly at ease and made me very comfortable i felt like i was at home thanks sara, i will come back again and will tell my friends.
I stay here for almost a month while doing my duties as a Military MP. The room was great! I was able to get my uniforms cleaned right through the office. It saved me a lot of time! I will be going back, for many more stays! Thanks Much to Candlewood for making my trip away from family and home easy for me to handle.