My daughter got locked in the bathroom because there was no door knob on the inside of the door. Heat did not work and it was 20 degrees outside that day. We stayed 1 hour and left. Manager refused refund.
Do not ever stay here! I booked this hotel b/c my friend had booked it already and said it was "better" than all the other ones she looked at. Without doing any research myself, I also booked. We were there with a bunch of friends Labor Day Weekend for the Rib Fest. Thank goodness we only stayed 1 night. When we drove into the ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
disgusting, will never go back
By A Yahoo! Contributor, 02/25/08
I had prepaid for 2-rooms without checking the ratings. Learned from this experience to check the ratings first. Our rooms were on the 3rd floor that had a terrible stench like rotten red beets, hallway and room carpeting were worn and dirty, rooms smelled old, beds looked dirty, we did not dare lay our baby on the bed, rooms were cold, heaters ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
scary stay in reno 2007
By A Yahoo! Contributor, 10/16/07
the travelodge was dirty , scary, and stunk . the elevater creeked and growned up and down.there breakfast was really bad. the people that lived at this place got to eat before the any one else did. the only handycap parking space was taken up by a employs car that did not have a sticker on it.the people in charge of the front desk were rude. there ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Dissatisfied & won't return.
By A Yahoo! Contributor, 09/18/07
Disgusting. We paid top dollar for a horrible room. Smoke detector not operating, sink in kitchen leaking water on electrical microwave, floor torn up, furniture damaged, A/C unit falling apart and broken, lights broken, windows wouldn't close, tin foil covering plates on stove... On and On and On... Scary place... I won't go back.
OVERALL
Service
Cleanliness
Location
Value
Had a good night rest.
By A Yahoo! Contributor, 07/04/07
We have been travelling for last 24 days staying at various hotels and our stay at Travelodge was among the best experience we had. Ni ce comfy room at a fair price. Liked the piece and the changes from our last stay here in 2005.taff was great.
OVERALL
Service
Cleanliness
Location
Value
Comfy Hotel
By A Yahoo! Contributor, 06/27/07
Very impressed with the service. Check-in was very quick, pretty helpful when you have kids with you. 24 hr fresh hot coffee was a hit with my wife. We had left a piece of Jewellery behind, oops, and one phone call got it back to us. Will definitely be staying there again.
No Parking, Dirty, Rude Service, Smelly. Jacuzzi broken (just a hole in the ground). Breakfast was very scary. Heater was missing parts. Desk clerk was on the phone (personal call) and took for ever to get to me. Told my children to get out of the way. I have emailed the company and no one from this location has gotten a hold of me.
OVERALL
Service
Cleanliness
Location
Value
Got Fleas?
By A Yahoo! Contributor, 09/25/06
I stayed at the Reno Travelodge for two nights at the end of June, 2006. While the location was excellent for my purposes, the cleanliness, sanitation and the subsequent Travelodge response leave much to be desired.
After my second and last night of sleep at the Reno Travelodge, my arms, face and neck were full of bites and they were not ...
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
STAYED LONG TERM *GREAT*
By A Yahoo! Contributor, 09/25/05
I STAYED 40 NIGHTS AT THIS MOTEL FOR BUSINESS REASONS. MAIN REASON WAS HIGH SPEED INTERNET, THIS WAS EXCELLENT AND SUPERFAST, AND THE SYSTEM NEVER CRASHED. I WAS OVERLY IMPRESSED. I ENJOYED THE CONTINENTAL BREAKFEAST. THE MAIDS, FRONT DESK PEOPLE WERE VERY FRIENDLY AND CURTIOUS. AND A.J. THE GENERAL MANAGER IS A GREAT HE IS VERY HELPFUL GUY. HE GOES BEYOND HIS JOB. WILL COME BACK WITHOUT EVEN LOOKING AT OTHERS.