the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again. you are right downtown.
The staff discriminated against me based on the color of my skin. They told me they had a special room for my kind (the closet). They made me pay a large deposit and then refused to refund it at the end of my stay.
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Fantastic hotel, fantastic service
By A Yahoo! Contributor, 01/31/08
I stayed at this hotel for several weeks during a work assignment. The staff here is really friendly and helps to give the place a really personal touch.
The rooms are really huge and some even have fireplaces. As a skeptical visitor to this town, I was thoroughly pleased and impressed with this hotel - it's cleanliness, the staff, and the ...
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Peaceful stay
By A Yahoo! Contributor, 11/08/07
If you looking for a quiet hotel get away with out kids this is the place to go. Friendly staff and outstanding housekeeping keep me going back each year for our anniversary and we live right here in DSM.
Hotel was fine. Reasonably clean. Lobby was very dark. Lobby bar open late (this was a plus). Limited mobile phone reception. Likely the most upscale hotel in DSM.
We just returned from a one-night stay in a corner fireplace suite (about $275 plus tax), room 311. The room was very large, clean and comfortable. The bathroom was huge, with whirlpool tub and glass/marble shower. It may not be saying much to say this is the best hotel in Des Moines (probably in Iowa) but if you find yourself in Des Moines needing ...
The Hotel service was great and even the staff are all very friendly. We choose the deluxe room and it looks nice and smells great. The rest room are clean with paper towel and tissue on it, the bedsheet and comforter feels great and comfortable. The package they offer for us includes a free daily breakfast and a one time dinner buffet. We stay ...
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wow, that is all I can say.
By A Yahoo! Contributor, 11/06/05
I coudln't beleive that a hotel of this class even exsisted in Des Moines. The beds are so Comfortable. I didn't want to get out of bed the next day. My trip was short but will be definetly coming back for more. :)
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3 of 4 Yahoo! Users found this review helpful
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Simply Fantastic
By A Yahoo! Contributor, 05/01/05
Fantastic place to stay in Des Moines. The Rooms were great the location was outstanding. Within walking distance of many great places to eat and drink.