i hate everything!!! from the rooms to the food, i cant imagine we decided to stay there. even my friend was disappointed. for example, if u want a new bath towel you still need to call them few times for them to send it to you. even the toilet tissue goodness it takes more than 7 hours before they send it over. they need to improve their service

The service is incredible. It starts with the politely responsive staff at the front entrance and the check in desk and then extends to everything else we needed. The rooms are spotless with very tasteful decor and comfortable furniture. The beds especially are very comfortable. Slept like a log. The restaurant has excellent food and service. ...

I go to work often in London, and the best hotel experience I had was the Sofitel St James. Now, I was extremely lucky that my company was paying for it, because it is 5 star and its price reflects that, of course

Impeccable service and quality. Felt lucky to have stayed there on business, as it's out of my price range for a pleasure trip. Could not have asked for a better place to stay. Perfect from top to bottom.

It takes luxury to a whole new level. The inner decor is superb. Their style is Edwardian and creates an atmosphere of classic nobility. The staff are very friendly and helpful, although slightly aloof (which is a symptom of the type of hotel one is in). Prices are very high, in comparison to similar places such as the Dorchester. The restaurant has a great variety of food and the chef is excellent.

The lobby, the rooms, and everything about the hotel was classy, clean, and comfotable. The rooms are nicely done with a contemporary flare while maintaining the coziness that many modern hotels fail to maintain. And the beds were AMAZING! After traveling for so many days, it was nice to finally sleep on a comfortable bed. Stay here and you won't be displeased.

I go to work often in London, and the best hotel experience I had was the Sofitel St James. Now, I was extremely lucky that my company was paying for it, because it is 5 star and its price reflects that, of course.

The location is right next to some nice opera places, and the St. James Park and Buckingham Palace. You are walking distance ...

I stayed here for a week on a business trip and while the prices were a bit steep the service and amenities made up for it. The hotel staff was incredibly helpful and courteous and the room was immaculate. The one downfall would be the small gym but as is the case with many London hotels. This will be my first choice in the future.

I loved this place. The concierge and staff were extremely helpful, and the rooms themselves were amazing. Little details, from the welcome note on the desk to the daily flyer notifying you of the next day's predicted weather went to make my stay extra special. The Rose Room, located within the hotel, was also a perfect place to relax and ...