The Taxi driver thought the place was an abandoned building because there were no lights and the windows looked liked they were soot covered! You ring an ancient buzzer, and some geezer comes out and stares at you. Then insisted that I pay in CASH when I checked in, rather than doing the normal and paying at check out, because his credit card ...

I had chance to stay at this beautiful Mansion in March of 2008 I had great time the service was out standing. With the new management hotel looks amazing.
I liked the rooms and delicious breakfast and personalized service.
Most important the Mansion is just two blocs away from McCormick Conference Center.

I used the Wheeler Mansion in 2004 and 2005 for 2 different groups. Thos eyears the hotel was managed by Michael and Gary and it was awsome. I met the owner and she was a bit pretentious but overall the experience was good.

I just used the hotel again in Oct 2007 and it was HORRIBLE! Bas Service, bad food, cold rooms! there was nothing good ...

The Wheeler Mansion is absolutely intoxicating. From my first step into the beautifully restored building my friends and I felt like Royalty. The new Staff was wonderful and very quick to be of assistance in all aspects. (From Dining to Dancing) They scheduled all spa appointments & assisted in all travel for 4 women. We will be spending our Girls weekend in Chicago at the Wheeler Mansion from now on.
Experience it for yourself.

The ac mechanical systems failed prior to our checking in. The staff failed to inform us as they offhandedly commented that the property was sure to cool off. Our room, not exactly what we expected at a rack rate of more than $300, exceed a termpature of 90 degrees. As noted in other reviews the management is absent and when present consistantly ...

This home was large, well-restored, and beautifully furnished. I would be jealous of any of my friends if they lived in such a home. But it was not by any measure a hotel. It was a $300/night key to a room in a practically abandoned home with little or no service and limited breakfast options available each the morning. If you want a comfortable ...

The owner is pretentious but the place is acceptable although not near anything.

I will decide if the food is five star. I do not need to be told by the owner- the stay was marred by her treatment of the staff.

The Wheeler Mansion was Beautiful!! The service was outstanding! We were greeted at the door by a tall gentleman that made sure our every need was catered to during our 3 night stay, from transportation to dinner reservations! The breakfast was delicious every day! We will be back and will send our friends!!

The rooms were nice but the management was absent..there isn't even a button on your -room phone to get to the front desk. I when checking out I was asked if I used the computer...gee I wish I knew they had one. Breakfast-such as it was-was never on time. I thought it would be like an upscale B&B but I was dissapointed. Since I was ...