I have traveled extensively for the over the last 10 years for the companies that I have worked for. Every now and then, there are last minute travel changes, corporate travel agencies to deal with, lost confirmation numbers, etc.

In this instance, I flew home sick. I had a fever and my tongue was so swollen, I could barely even talk to the ...

we cancelled our reservations for two nights, 2 days in advance and when they charged the card anyway, we called and they claimed we NEVER called and then told us they will give us ONE night returned as a COURTESY.