We are getting ready to book our third cabin through Timber tops. I love that there is plenty of variety in cabins and locations. We had a water leak in the cabin on our last trip, fixed quickly and at our convenience! People are friendly and really go out of their way to assist you in choosing a cabin. To the last reveiwer: CALL and make a reservation.

Their online booking is not a secure encrypted connection. All credit card information needs to go through an ssl and they do not have one. You are basically sending out your credit card information, completely legible, to the entire internet. If they are this lax with your credit cards online, what does that say about their care for your business?

My daughters, sisterin-law, friends and grandkids stayed and we had plenty of clean towels, clean very nice soft beds that you want to bring home with you and a very good view and the hot tub was great. Highly recommend this cabin to anyone. We are going to try and go back in a couple of months. We stayed at Bear Serenity. Oh and the kids loved ...

I just got back yesterday from my stay in "Bluebirds Over the Smokies". I have read over lots of the reviews of Timber Tops and I am sorry that people had a bad experience, but as in life....it's hit or miss. Unfortunately for every good experience, someone is going to have a bad one. And then there are the reviews that are just a ...

The cabin was pretty much like the photos on the website except it wasn't as clean as we would have liked. The windows were filthy. There were bugs on ledges that looked like no one ever cleaned these areas. Not enough rockers on the porches although when you look at the photos it shows plenty. The charcoal grill was filthy. It looked like no ...

This will be my 3rd time staying in a cabin at the TimberTops Cabins. Previously I have stayed in Winds Kerry, now known as Southern Comfort, A Picture Perfect View and will be staying in LadyBug. My first visit with Timbertops was back in 2002. The cabin was everything it was described as and had the most gorgeous sunset imaginable!!! Never ...

We recently stayed at cabin Secluded Pleasure with Timber Tops Luxury Cabins. We were excited after seeing the pictures on the website. However we were quickly disappointed when we arrived. The beautiful windows were so dirty you did not even want to look out. The bed was very poor quality, not what you would expect from a luxury cabin. The ...

Everything was great....dishes were clean, no dust to be found anywhere.
Hot tub was clear, bathrooms were spotless and we had plenty of towels to get us through our 3 night stay. The picture shown on line made the cabin look larger than what it really was, but we had plenty of room. Our cabin was Wildwood Overlook. It was in the mountain, but not ...

Houeskeeping was terrrible. The hot tubs don't get dumped and filled when a guest checks out. . It does no good to dump the hot tub if you don't use some type of chemicals to clean it before refilling. Don't wear white socks. If you do after a few minutes of walking on the floor they will be black. The fridge was nasty. The oven had a ...