I encountered some of the best people in the service industry, but as a hotel you "must" match that with excelent 'room'quality. I reported stains in the carpet and the quality of the bed to the front desk, the bed was unfixciable at the time as was the stains on the carpet, "aun asi" you make it up' with some of ...
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Excellent hotel!
By A Yahoo! Contributer, 08/07/04
I recently spent three nights at this hotel and found it excellent.The staff in general is very courteous,the location could not be better.I would definitely stay at this hotel on any other trip to Guatemala City.
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2 of 3 Yahoo! Users found this review helpful
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