2nd trip to this area and never want to leave at the end. Planning on living in the Mayan at some point in the near future. Great people, hospitality, food, surroundings etc. We are from Canada, and I don't wish to paint all Americans with the same paintbrush, but it seems that most of the negative reviews come from Americans. Here's a ...

We just got back from our 8th trip to the Bahia Principe Tulum. We love everything about the place. Our first trip was in 2000 when the hotel was in its first year of operation. The 1st trip was great but each year things get better. The quality of the food has gone up up up. The al a carte restaurants are a wonderful experience. The employees ...

Great food , great staff, great hotel great holiday well worth whatever you paid . romance at its best

We booked this hotel as part of a package deal on Travelocity. Everything was fine until we arrived at the hotel. When we checked in they had our reservation but claimed they never received payment from Travelocity. I gave them a copy of the printed confirmation from Travelocity and they said they would sort it out by checkout. Things went ...

If you like smoking,alcohol,and breathing nicotine 24/7 instead of air, cockroaches in your hotel room and a nice view of molding pools. Youll have a great time here! Seeing as many of these reviews are old this place gets worse and worse by the day. The service is terrible! You ask for water at a buffet and you get it when your leaving and done ...

Myself and my family have been here twice now, and it cant get any better, i cant wait for the next trip there this year, the staff are so friendly and cant do enough for you, we have never been ill at this hotel and there is plenty of food choices (im really fussy)... there are far to many good things to say about this hotel, visit and you wont want to go anywhere else...

beautiful hotel and grounds, great entertainment through the day and night...3 resorts in one..over 20 bars =)amazing pools and resteraunts...plenty to do for people of all ages..crystal clear beach..brilliant staff (go out of their way to make you holiday truly special)...fab rooms...just an amazing holiday...nothing to complain about!

We loved this resort. Even though it is more that the Iberostars that we have stayed at, I think we will have to pick it again. My boys loved the kids club-fun stuff like a lip sync contest, cake eating contest and they put on a swimsuit fashion show where the kids got to model. The buffets are so good, you never get tired of them. The pool and ...

We stayed in the Tulum last October and as soon as we arrived we fell in love with the people, the place and the beautiful location. We couldn't have asked to be made to fell more welcome by the staff. There is absolutely nothing we can fault with this hotel. The entertainers were great during the day round the pool and in the amphitheatre in ...