I was put in this hotel because of a contract, so, unfortunately, I had no say in the matter and was stuck here for 17 days. I could write a lot about this place, but I'll try to keep focused on the things that bothered me the most. 1. the cleaning service - absolutely horrible. I had a non-smoking room, but my room continuously smelled like ...
4 of 4 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
poor service
By A Yahoo! Contributor, 07/12/07
Wrost front desk i ever seen, no knowledge of customer service. Room was loaded with concroches dead and alive. i felt like we are in concroches cemetery. DONT EVEN TRY. Wingate, Holidayinn are much much better!
The hotel was fairly decent, I visited during the AAU State tourney. The hotel was crawling with kids, so I can't really complain about the slow service.
The location was really good, within good driving distance to great shopping and restaurants. The hotel staff provided a nice map to the shopping areas that was very easy to follow.
I like the way the staff treated me and my family. They treated us like royalty and I am staying there again in November for a conference taking place at the Holiday Inn. I would reccomend this to all that visit and decide to stay overnight. We wreally enjoyed the level of professionalism the staff had towards the guest. They had nice clean rooms and that is alwaysa plus.
You have found this review helpful.
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Don't go there unless you want to party.
By A Yahoo! Contributor, 06/21/05
The staff was very rude and that includes the manager. They need to train their staff on how to provide good customer service. If you're looking to relax this is not the place.
We had reserved a room for a two night stay. The balcany door was extremely difficult to shut so that you could lock it. They do allow pets which is great for the pet owner, however it is a real pain for the rest of the guests. We had traveled much of the night and we were trying to take a nap. The owner of a dog, a very large dog had left it ...