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Hawthorn Suites Universal Orlando, A Sky Hotel & Resort - Reviews
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  • Horrible Front desk
    By Furious, 11/20/08
    Rude front desk manager. Cancelled our reservation when we saw the racial attitude of the manager and went to the hotel next door.
    1 of 1 Yahoo! Users found this review helpful
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  • Door fell off
    By A Yahoo! Contributor, 11/01/07
    We have two kids. The eleven month old, who barely walks yet was playing with one of the doors that separates the TV room from the bedroom (you can see them in the pictures). Well, the door fell off and barely missed him by three inches more or less. I was horrified. Went downstairs and receptionist told me: ok, we will send someone upstairs to ...
    0 of 4 Yahoo! Users found this review helpful
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  • Perfect family stay
    By gruffy, 08/08/07
    HUge rooms, lovely decor, inviting, staff was very welcoming and friendly.
    Kids could make their own belgian style waffles. Free breakfast was very good.
    Would definately stay again.
    4 of 5 Yahoo! Users found this review helpful
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  • By tgn786, 07/23/07
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  • great hotel for the price
    By jamesduffysr, 05/31/07
    Great service,good response to requests for extras,nice free breakfast and free drinks at night (2 Hours). Pool and rooms well kept. Not one of the giant chains with hundreds of rooms, but large enough that you don't feel cramped. My family and our friends would stay here again. The location ( just off Interstate 4 and right by International drive was great. Nothing was more than a 15 minute drive.
    6 of 6 Yahoo! Users found this review helpful
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  • Good Value
    By A Yahoo! Contributor, 05/19/07
    Stayed in #410 very clean comfy. Really good value will reccomend to all.
    Will use again just off International drive so less noise. Perfect fo all area.
    4 of 4 Yahoo! Users found this review helpful
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  • will stay here again!
    By Kelli R, 12/04/06
    We booked the room thru AAA. I liked the fact that they offered a free shuttle service to the theme parks and there was a breakfast buffet and happy hour as well. The breakfast buffet was okay. Happy hour was poor and the bartender was horrible. We stayed the Friday and Saturday after Thanksgiving. We were told the wrong times for the buffet as ...
    11 of 13 Yahoo! Users found this review helpful
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  • Perfect for travelling with a baby
    By A Yahoo! Contributor, 06/21/06
    My wife and I were taking our 3 yr old and 7 month old to universal and disney for a week. We needed a kitchenette and breakfast in the hotel. This was PERFECT!! The breakfast was good and it changed everyday-did I mention FREE. They also had a free happy hour every night which worked out great so we could have a few drinks after putting the kids ...
    9 of 10 Yahoo! Users found this review helpful
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  • Would stay at again!
    By A Yahoo! Contributor, 03/16/06
    Did a lot of research on-line regarding hotels in Orlando and I am very happy we chose this hotel. We stayed in a two bedroom suite which was large and clean. After a day at the theme parks, always returned to a clean room with fresh towels.

    Very good breakfast buffet - nice to be able to eat right at the hotel at no charge. Also a ...
    25 of 25 Yahoo! Users found this review helpful
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  • Disappointed
    By A Yahoo! Contributor, 03/16/06
    No hot water in the mornings. Front desk clerk explained that maintenance had been notified, but was unable to correct the problem in two days! Other guests had similar complaints about the lack of hot water. I was unable to immediately check out due to computer problems.
    1 of 3 Yahoo! Users found this review helpful
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