# 1 your hotel does not even look like this picture on the outside. the room quality was deplorable. the shower head was hanging from the wall, the bathtub drain plug was laying in the bathtub. the bathroom floor was dirty, likewise the carpet. we did not touch the beds for fear of getting lice on us. we paid cash for this room for two nights. ...

This was our first and last time to a Red Roof Inn . Our check in time was 2pm and we got there at 4pm and we had to wait 30min to get into our room. And then when we got to our room the A/C was not on I turned it on and got nothing , I then called the desk and they told me that it takes 10 min. I know that wasn't true so I went down and asked ...

The room we stayed in had a 3 foot hole in the mattress and boxspring.
When I called the front desk, the clerk (Joe) rudely said we could move to another room, take it or leave it. I asked for a manager and he said one was only available 8-5, Monday -Friday...he said I could acll then to complain then he hung up on me.
i walked to the front desk ...