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Holiday Inn Express-Suites Franklin - Reviews
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  • not the best experience
    By A Yahoo! Contributor, 03/16/08
    We had two rooms. One had a very distinct musty smell, and the bathroom obviously had smokers in it recently. Bathroom also had mildew around the base of the tub. We asked for adjoining rooms, but were told that was not possible after we arrived. They turned off the lights in the pool one hour before posted closing time. (maybe they still ...
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  • Will definitely return
    By SB Smith, 07/02/07
    Very friendly and helpful staff.
    Patrick, in Reservations, on the afternoon of June 26th, '07 gave us excellent directions to an important reception we were attending later that day.
    I was there with my cousin and her 13 yr. old daughter.

    Suite smelled fresh and could not have been cleaner.

    Enjoyed visiting with Herchal (sp?), in Reservations, when we checked out the next day.

    Signed,
    Suzan B. Smith
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  • STAY AT LAQUINTA'S NEXT DOOR!!
    By A Yahoo! User, 06/15/07
    BY FAR THE WORST HOLIDAY INN I'VE STAYED IN:
    -Room poorly lit
    -Very musty smelling and dusty
    -Large hole in sheet
    -Rips in sofa sleeper sheet and cover
    -Old green velvet cloth for sofa sleeper cover. (really wasn't a cover at all)
    -Poor breakfast
    -No towels/washcloths in room 1st night
    -No washcloths in room 2nd night
    Horrible for ...
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  • unscrupulous management
    By fred, 06/05/07
    Room was adequate although latch on door was installed incorrectly and wouldn't prevent door opening. We were told this would be taken care of but I'm sure someone in our room a year from now would find the same problem. Our problem was with management. We were promised a room rate in advance for our group for two nights. Several in our ...
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  • horrible, not worth the stay
    By A Yahoo! Contributor, 01/31/05
    We stayed in this hotel in the winter and it was hot and stuffy it was also a very small room. The room had bugs and the room was not worth the rate. The Baymont across the street has a better deal.
    You have found this review helpful.
    7 of 7 Yahoo! Users found this review helpful
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