My family were founding members and we have a home there. For those complaining, I understand in a way. Right now we are going through reorganization. Therefore, there is a limited staff only. I am going this weekend and intend on having a great time. While you might think it's a bit expensive, resorts are always expensive. No McDonalds there ...

Thrid time over and is is never what one expects, but is exactly what this overworked individual needs. You are definitely forced to slow down and just enjoy nature, and you have a mile of beach all to your self. The best way is to rent a villa/house and bring your own stuff.

There were so many problems with the service, I was embarassed for them. Grounds were nice, Golfing was nice, but there were major problems with the complete incompetency of the staff that I would never consider going back:

- Lost luggage from Ferry. Delivered the next afternoon, hours after they said they would.
- Lost my reservation when I ...

Food was overpriced - ordered a pizza and they made us pay extra for plates ($7.50) - Really? Hotel had an awful smell. Ordered a DVD player for the room - took two days and 3 trips to the front desk to get. Golf was decent, but WAY overpriced...and to end it all, our luggage never made it on to the ferry. They made us wait 3 hours for the next ...

Gave us little information, did not respond to phone calls.

We visited over labor day weekend, and since check in was at 9pm we tried calling them but no one answered. we arrived there at around 11 pm and sadly they informed us that the last Ferry leaves at 10.30 pm so we had to take a room at some hotel and come back in the morning. When we made reservations no one informed us that there is a ferry system ...

This was to be the beginning of the most disappointing stay at any resort that we have ever been to. A little while later we decided to have dinner at the Beach House, and called the front desk for transportation, but after waiting for over an hour we decided to call back and found that there was no one answering the phones. We then decided to ...

Wanted to have a nice relaxing vacation for our family, instead had a terrible exprience. Hotel grounds and GOLF courses are very nice, but when we asked how to find the beach in the photo on the brochure, we were told it doesn't exist. It was just cleaned up like that for the brochure. All the beach chairs were in disrepair. There were several ...

We did not meet one employee who knew what he or she was doing. I don't even have time to write out how many people gave us wrong information, or failed to tell use essential information (like how to charge up the golf cart or directions to our cabin. Transportation on the island was a nightmare.
Here's a short list:
1.) Before we even ...