Latest Reviews of Hyatt Place Franklin Cool Springs

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Hyatt Place Franklin Cool Springs - Reviews

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Loved It!

By Sarah, 03/14/09

We had a great time at Hyatt Place Franklin/Cool Springs! The hotel is very close to the mall, only about 2 minutes away. It is very nice inside and out. The only dislike I have was that the heating system in our room was very loud and we had to turn it off to be able to go to sleep and just use extra blankets. The free breakfast was alright but ...

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Heating System So loud - kept Us Awake!

By elizabeth_35674, 01/18/09

we stayed 1 night and will never go back. The room was nice, internet friendly, HD television nice but the heating system was a nightmare!. It was always to hot and if you turned it down it came off and on to often and was as loud as any tornado could sound. It came on and off every minute to 2 minutes, ran for about 30 seconds, stayed off 30 ...

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Never Again!

By countrymusicfan, 06/13/08

This hotel was horrific!!! We stayed here when it was Amerisuites and actually liked it, but that was not the case this time around. The majority of the staff was less than hospitable. There was one person at the front desk who was very nice. The rest of them seemed like they hated their jobs.

The housekeeping department leaves much to be ...

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Nice Hotel

By A Yahoo! Contributor, 07/06/07

This hotel was really nice. When we stayed here everything was wonderful and the staff were very courteous and helpful. The breakfast was amazing! And when we stayed they had a Popcorn Maker out in the lobby every day which the kids really loved. The pool was kept very clean, and the fitness center was nice, but small. I would stay there again.

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Beautiful, however....

By Unconditionally Loved, 03/20/07

This place was great. The service was fantastic, the room was neat. The location was beautiful and safe, my big worry renting site unseen, however the BED was HORRIBLE. The worst I have ever been on. The first night was ok, but the second night springs were in my shoulder, hip, knee. It was bad! I would stay agian, if they can get a new bed!!!

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WON'T GO BACK!

By A Yahoo! Contributor, 01/31/07

I would never return to this property. When we arrived we were given a room (not the type we booked)we went into the room and my daughter found a man doing caulking in the bathroom. We then had to go back down get a differnt room, the bed covers smelled. We went out the next day putting a Do Not Disturb on the door well this didn't stop ...

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Terrible Experience

By A Yahoo! Contributor, 05/14/06

Without a doubt this was one of the worst hotels I've eve stayed in. The room smelled terrible, they do not have room service and the hallways are dimly lit. If you want a great hotel, stay at Embassy Suites, NOT Amerisuites. The only reason I gave them a Poor and not "Awful" is that they do have a complimentary breakfast that is not half bad. Everything else in the stay was dreadful.

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