What a great STAFF this hotel has. They go the distance for everyone! Always have a smile and seem to deal with ANGRY people very well. I don't envy them for the job they do. Customers can be wrong...

First, this hotel is not actually a riverview hotel. There are maybe 10 rooms with an actual riverview and the staff will not guarantee that you will get a riverview regardless of the price you pay. My family and I would have stayed at the hotel in a minute if they guaranteed a riverview. Further, there are no restaurants close by, however it is ...

Room was clean and staff were extremely nice!!! Yes, it isn't close to everything but for the price compared to others I can drive or ride the shuttle. Free breakfast was awesome. Lots to choose from. Eggs, fruit, bagels, & biscuits with gravy. Would stay there again.

Check-in was a breeze. The room was very nice and clean. Bus stop was very close to the hotel, allowing us to travel to Newport on the Levyon Saturday, and the Bengals game on Sunday. Major benefit to avoid traffic and exorbitant parking prices in the city.

I'm disappointed to see the scathing reviews here. Our experience was 90% ...

I just love the Place "Reanna" and her people are the best warm,understanding and ready to help you at any time. Kenny in maintenance is a stand out person one of a kind a man that will go out of his way fore you. Reanna is the best that management has to offer good with people loving and warm makes you feel at home and to me thats were ...

The name of the hotel misrepresents its location. No such thing as Riverfront there to view...more accurate would be "hillside". Cost $152 per night unlike the listed high end of $139. The hotel staff was helpful and the room was clean. Coffee pot was in the bathroom??? Definitely can stay elsewhere with similar accomodations with river view for less money.

The rooms are average only not as clean....needs a micro-fridge. The towels were more gray than white. The echo of the untidy pool area is awful.....I would not waste my time again

The location was misrepresented. We said we wanted a riverview - only if you stood on one foot and leaned way over - and were able to look past the dumpster- yucky view. Also, it's really off the beaten path - if you're here for vacation, you are away from the riverfront -- way down past the last bridge. Also, the shuttle no longer stops ...