I came in with my daughter at 1am. I requested 2 days. Thinking that I would be paying for Tuesday & Wednesday since it was after 12am. NOT! I asked the man at the front desk over & over if my departure was on Thursday. He confirmed & I paid him for 2 days. Wednesday morning I find out he made a mistake & instead of us leaving on ...
I loved this Inn. It was the cleanist place I 've ever stayed.(I usually stay in 4star.) The staff was polite, sincerely kind, and accommodating. The decor was nice. The location was good for me, about 35 minutes into Chicago downtown. Breakfast was enjoyable.Will return. Erika.
First of all, the only positive was the breakfast attendant she was very nice and helpful.The waffles were awesome!!! As for the hotel appearance a make-over is needed. The bedspreads and the curtains need to be updated. The entire room needs a make-over. There should be microwaves and refrigators in the rooms. The hotel needs an updated electronic credit card machine.
Stayed here in the past, (2006)The hotel however, has changed - ownership and really depreciated. I booked three rooms, all were inconsistently serviced. Lobby entrance weclome mat was in need of vacuuming badly. Mobile Luggage carriers were totally worn-out and a disgrace have displayed at front entrance. Old A/C unit and smelly rooms. No ...
We just stayed at this hotel while we were in town for a funeral. Every other hotel we checked was booked so we reserved our rooms here. First of all, the decor is horrendous. Nothing matched. My two-year-old son could have done a better job decorating. There were numerous spots on the ceiling from water damage and a small hole above the toilet ...
I was impressed by the helpfulness and friendliness of the entire staff, including the lady in the breakfast room. Any question or concern was promptly handled. My handicapped room was clean and comfortable. Being on fixed income, the rates were reasonable. Having your own transportation is helpful. One minor inconvenience--no ice machine on 1st floor... I would not hesitate to stay there again.
I've booked my family into this hotel on numerous occasions. It is convenient to expressway on-ramps, a variety of decent restaurants are close by, there's even a shopping center (K-Mart, Target, Best Buy, Kroger, & Portillo's Hot Dogs) across the street, in case you need anything.