First of all,everyone from the housekeeping staff;to the front desk personnel were the most wonderful and courteous people in the world.We were very upset about our Air Conditioner breaking on us and even more upset when we found out it would take a couple of day's to totally replace it.They really made us feel at home.It actually turned out to ...

It was a decent place to stay for its price. I did not run into any problems. the place place is remodeling other than that it was ok.

This is one of those foreign-run, "run on a shoe-lace" jobs.
Examples - the toilet got stopped up. I called to get a plunger...to do it myself...I found I was third in line for the plunger. Things speeded up when I told them I was leaving unless they produced it. This place has one plunger.
The room cleaning (I was there 5 days) missed ...

The rooms were not ready at the listed check-in time. Rooms were not serviced until 5-6pm each night. The phone in our room was not operational. Each room was supposed to have a refrigerator, but didn't. When we asked, they said they would bring one, but never did (over 3 days). Then, they double billed us for our room and refused to fix ...

There must be better places to stay in the area than this one. The bathroom left a lot to be desired: the main light was not working, the toilet seat was old and stained (is it so expensive to replace a $10 toilet seat after years of use?). We couldn't find a decent towel -all were either stained or yellow of too much use. There was no ...

This was by far the best hotel in san antonio we stayed in our life. Everything from top to bottom was perfect. Cleanliness, Politeness in staff, Security, Breakfast, Amenites.