We stay there every year, and love the place. They have a great pool with a water slide and waterfall. Everyone is very friendly, and never had a bad meal there. For the people that complain, they should try some of the other casinos, and they'd find out that it's the best.

We stay here and always have a good time BUT the front desk needs more training. We tried several times to get thru to them (nothing major) on the phone from our room - to no avail. Also, rooms weren't ready :( Housekeeping staff is AWESOME tho and were friendly and accomodating. Starbucks people need a heads up for the early a.m. shift as they are grumpy!! It's sad when service people dont realize that they represent the resort! SMILE!

We had a minor issue and the GM would not respond. I can't imagine what would happen with a major issue.
The buffet was very limited and barely edible.
Security quickly told us the pool was off limits after hours so we got to sit in the jacuzzi with a bunch of guys smoking cigars and glass beer bottles everywhere. Security must have ...

What a great place for a vacation from the cold of Colorado!!!!!! My golf group is in HEAVEN for a week in May! We try to get in as much golf as we can, and the Casa Blanca is a great place to go and unwind after a great day of golf.

My Husband and I stayed for a night that included dinner, spa and golf with coworkers, all at the Expense of my husbands Company. We decided to pay for an additional night and did so paying cash.. We received our receipt from their Front Desk Supervisor. BIIIIIG MISTAKE!!!
As we got up the next morning we decided to go home due to crappy food, ...

Three parties made reservations over a month in advance and arrived about 4:00pm. Rates were $70 + 9% tax. None of us got non-smoking rooms.

I asked why and got a lame excuse about tour groups and that they have very few non-smoking rooms. I guess tour groups and smokers have preference.

Another thing; the internet wasn't free. You ...

My wife and I loved it! Yes, the buffet is a little weak but the Casablanca has very fine dining that is excellent. I strongly recommend Katherine's. It was outstanding as was the service. People that pay only $59 a night need to get a clue. This was not only a pleasent surprise but an excellent value!

We just went to your casino and had the buffet. It was the worst buffet we ever went to in our lives. How could you possibly call that a buffet, no carving station, only chicken, terrible looking porkchops and spareribs. Everything else was starches. The desserts were almost gone by 1pm. The hotel and casino itself was very nice. The atmosphere was great.

We are so frustrated just trying to confirm reservations. There are 5 couples going down, and we reserved rooms at the$99.00 golf/spa package months in advance. Were told to call back one month in advance so everyone could give their credit card info and book their tee times (they refused to take this info in advance). We called one month in ...