clean, comfortable, reasonable staff employees. parking spaces are tight.

the complimentary breakfast can't be beat, way above the standard donut and coffee.

dissappointments???

free bottle of water on desk, but read the attached label first. it says bottle is provided as a service to guests. a charge will be billed to your room if ...

The staff was extremely polite and helpful. The complimentary breakfast was great- eggs, bacon, bagels,fresh fruit,muffins,juice... It is conveniently located so we did not have to take the car out much at all. The down side is no pool and the rooms are alittle on the small side.

Clean hotel, staff polite and helpful, excellent breakfast. The position is good for central Toronto - that is if you want to face a barrage of beggars every time you leave or return to the Hotel. We were apprehensive to be leaving the Hotel after dust (to eat for example). The hotel is directly opposite a salvation army sleepover. One beggar followed us almost into the Hotel (no security). Give this hotel a miss!! No safe service available.

We stayed there two nights and not once did they change our sheets, clean the bathroom, empty the garbages...NOTHING! It was disgusting- the garbages were full to the rim, we never got any new towels- I was truly disgusted. We called the front desk and requested housekeeping so many times and they kept promising us they would come. To top it off I ...

Insufficient parking even when promised a spot. Staff did not seem to care about inconvenience. Felt that we were a nuisance to staff as opposed to guests

The location's pretty solid. I didn't have any problems walking around by myself at night, and it's within walking distance to a lot of Toronto's main attractions (Air Canada Center, Hockey Hall of Fame, etc.)

The service was pretty good - they got me in the place two hours before check-in without a reservation, so that was ...

You get what you pay for. This place lives up to the very basic expectations. They do not try to go any further than they have to. The front desk service might as well be robots. If you have a vehicle make sure its under 6ft tall because there garage is underground and vans and tal suv's wont fit. The Hotel recommended I park in a suspicious ...

well overall i had a good time in toronto and the hotel was very nice and clean. how ever did not like the service i was recieving. I hate saying this because it is a nice hotel, but the people at the front Desk were very rude. Not by word but by there actions and speach. for example, by there tone of voice. They did not act as if i was there, ...

I like it, generally speaking. It's convenient for me. it's in the downtown.