Upon checking into our hotel room, my boyfriend and I opened the fridge to put something in it only to find rotten, smelly food in it. We called the front desk and they immediately moved us into another room. Just to check we opened our new room's fridge to find garbage in this one as well. The desk gave us a $30 discount on our bill. I thought ...

We've stayed here many times, and will continue to come back! I can honestly say we've never had any negative experiences here. The staff (both office, housekeeping, and maintenance) are very friendly, helpful and efficient. The rooms have always been very clean, the beds are comfy, and we love the choice of two firmnesses of pillows. Also ...

In the last 6 months or so, we have stayed here 4 or 5 times and the service is great and they always greet us with a smile! We love the breakfast, the beds and pillow are comfy and we love the mircowave and refridge in the rooms!
Only problem we have ever had was this last weekend and the cleaning crew forgot to put towels in our room. Spoke with ...

I just checked my final bill to see that they charged me an extra $75 for smoking in the room, for which I never did. Watch your bill with this company. Other people have told me the same thing about Holiday Inn Express. They have a tendency to charge its customers for extras that never existed.

We spent the weekend of August 26th at the Holiday Inn Express. It was a wonderful surprise to find a refrigerator and microwave in the room; we had our very well behaved Westie with us but did not feel we had been shuffled into animal land because of that. My husband LOVED the 2 types of pillows, and was a happy camper making popcorn in the ...